Privacy Policy

At Pizzaiolo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. We collect the following types of information:

Personal Information

When you place an order, create an account, sign up for our newsletter, or contact us, we may collect:

• Name, email address, phone number, and delivery address
• Payment information (processed securely through our payment processors)
• Order history and preferences
• Account credentials (if you create an account)
• Communication history with our customer service team

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referral source
• Click patterns and interactions with our site

We use the information we collect for various purposes, including:

• Order Processing: To process and fulfill your orders, send order confirmations, and provide customer support.
• Account Management: To create and manage your account, provide access to order history, and save your preferences.
• Communication: To respond to your inquiries, send transaction-related communications, and provide important updates about our services.
• Marketing: With your consent, to send promotional offers, newsletters, and information about products or services that may interest you.
• Website Improvement: To analyze usage patterns, diagnose technical issues, and improve the functionality and user experience of our website.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Business Operations: For internal business purposes, such as data analysis, audits, and developing new products or services.

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we have about you.
• Correction: The right to request that we correct inaccurate or incomplete information about you.
• Deletion: The right to request that we delete your personal information in certain circumstances.
• Data Portability: The right to receive a copy of your personal information in a structured, commonly used format.
• Objection: The right to object to our processing of your personal information in certain circumstances.
• Withdraw Consent: The right to withdraw your consent at any time where we rely on consent to process your personal information.
• Complaint: The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help us recognize your device and remember certain information about your visit, such as your preferences and actions on our site.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
• Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
• Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Our Data Protection Officer can be reached at [email protected].

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated revision date. We encourage you to review this policy periodically.

Last Updated: October 15, 2023